Scope of this policy
Information we collect from you and how it is used
Where we store or process your Information; use of service providers
We have implemented security policies, rules and technical measures to protect the Information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Where you have chosen a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of Information via the Internet is not completely secure. Although we do our best to protect your Information, we cannot guarantee the security of your Information during transmission to our Site and any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.
We ensure that your Information will not be disclosed to regulators or authorities except where required by law or other regulation.
Disclosure to our affiliates
We will also disclose your information to the following third parties
- With regard to your Careers-Information (see table at the end of this document) to the retail outlets located at the relevant Village in the event that you have submitted a CV in our Careers section applying for vacancies;
- If we are under a duty to disclose or share your Information in order to comply with any legal obligation, or in order to protect the rights, property or safety of our business, our customers or others. This includes exchanging Information with organisations for the purposes of fraud protection; and
- Partners of our Loyalty and Partner Reward Programs, if you signed up for their services and requested crediting;
- Issuer of our Gift Card when you purchase the Gift Card;
- If you book your shuttle transfer to Ingolstadt Village on our Site, this data will be directly collected by the provider of the transfer.
Retention of your personal information
We will process and use your Personal Information only as long as it is required to use them for the purpose we have collected or received them (see table at the end of this policy document for the description of purposes). If we are required by law to retain this Information longer, we will block the Information and only process and use it for such retention purpose. After the applicable statutory retention period has lapsed, we will delete such Personal Information.
We do not knowingly collect Information from children under 18 years of age.
You have the right to ask us not to process your Information for marketing purposes. We will inform you (before collecting your Information) if we intend to use your Information for such purposes. You can exercise your right to prevent such processing by indicating this when we collect your Information. You can also exercise the right at any time by contacting us at legal@IngolstadtVillage.com
You are entitled to ask us whether we are keeping Information about you and if so to have access to this Information. In order to receive a copy of any Information that we currently hold about you, please send us your contact details including address and a proof of identification.
You may challenge the Information that we hold about you and, where appropriate, you may have Information erased, rectified, amended or completed. We reserve the right to refuse to provide you with a copy of your Information in exceptional cases, but will give reasons for our refusal.
You can also use the above details for requests relating to use of your Information held by any Germany companies behind The Bicester Village Shopping Collection®, Ingolstadt Village and the other Villages that are The Bicester Village Shopping Collection® members. If your requests relate to use of your Information held by the affiliates of Ingolstadt Village, please refer to the contact details of their Privacy Policies on their websites.
Please note that it may not always be necessary to complete all fields of information in order to benefit from our services or promotions but the required data fields will typically be marked with an asterisk*.
We will contact you by post, e-mail, SMS text messages or telephone or other means, each only as requested by you in your consent or other permission you gave us to be contacted, e.g. in the registration to the VIP-Membership.